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Extended Stay America - Richmond - Hilltop Mall

3170 Garrity Way, Richmond, California, United States, 94806  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Extended Stay America - Richmond - Hilltop Mall

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Restaurant

Coffee/Tea in lobby

Coffee shop

Shuttle

Airport shuttle

Laundry
TV

Flat-screen TV

Overview

Extended Stay America - Richmond - Hilltop Mall offers a designer accommodation in Richmond. Extended Stay America - Richmond - Hilltop Mall has welcomed guests in Richmond since 2000.

The venue is 21 km away from Fisherman\'s Wharf. A 30-minute drive to South San Francisco.

The hotel's convenient location offers to get to Oakland International airport in 35 minutes by car.

Rooms

The property comprises of non-smoking rooms, including king studio, standard queen studio and standard studio appointed with free Wi-Fi, a private safe, multi-channel television, a work area and a trouser press. Guests can take advantage of a bathtub, a shower and a hairdryer supplied in the bathrooms.

Eat & Drink

A breakfast is served in the bar. Chevy's Fresh Mex and La Revolucion are located within 200 meters away.

Services

The property features a free private car park, a baggage storage and a vending machine.

Relax

On-site leisure facilities include a library and a tennis court.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2012.  Number of rooms:   101.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Lift
  • Coffee shop
  • Vending machines
  • Fireplace
  • Chapel
  • Smoke detectors

Sports & Fitness

  • Water sports
  • Tennis court

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Taxi service
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant
  • Coffee/Tea in lobby

Spa & Leisure

  • Leisure/ TV room

Room view

  • City view
  • Courtyard view
  • Marina view

Room features

  • Air conditioning
  • Heating
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bath/ Shower

Self-catering

  • Kitchen
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 18 years
Existing bedding FREE

Pets

Pets are allowed on request.

How to reach hotel

hotel Extended Stay America - Richmond - Hilltop Mall Richmond location
Show big map »

Hotel Address:

3170 Garrity Way, Richmond, California, United States, 94806

Get directions
Airports
Train
  • Richmond
    3.4 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    101

Rooms and availability

Extended Stay America - Richmond - Hilltop Mall photos Exterior Hotel information
Standard Queen Studio
  • Room size:

    305 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchen unit
  • Microwave
  • Toaster
  • Refrigerator
  • Kitchenware
  • Stove
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Extended Stay America - Richmond - Hilltop Mall photos Room Queen Studio
Standard Queen Studio Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Facilities for disabled
  • Work desk
  • Telephone
  • Dining:Dining area
  • Kitchen unit
  • Media:Television
Room Description:

STANDARD STUDIO 1 QUEEN NONSMKNG ACCESSIBLE FREE WIFI AND 32IN LCD TV KITCHEN DINING AND WORK AREA

Extended Stay America - Richmond - Hilltop Mall photos Exterior Hotel information
Standard King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchen unit
  • Microwave
  • Toaster
  • Refrigerator
  • Kitchenware
  • Stove
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Standard Room
Courtyard view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 2 Double beds, 1 Queen-size bed and 1 Single bed

  • Check Prices
Room Description:

Standard Room

Queen Room Mobility accessible
City view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds, 1 Queen-size bed, 1 Double bed

  • Check Prices
Room Description:

Our accessible room is wheelchair accessible, featuring bathroom rails and shower bars, and an amplifier/TDD for phone. This non-smoking guest room offers 2 queen beds with room for up to 4 guests and includes microwave, and coffee/tea maker. Stream your favorite programs with free high-speed WiFi or watch a variety of shows on cable TV. Air conditioning, complimentary newspaper, in-room safe, iron/ironing board, and hairdryer ensure comfort throughout your stay.

Standard King Room
Courtyard view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Free high-speed WiFi, free continental breakfast, mini-refrigerator, microwave, air conditioning, shower, hair dryer, HDTV, satellite TV, bathroom amenities, iron/ironing board, alarm clock, lighted makeup mirror, down/feather pillows, free local calls, telephone with USB ports, cell phone charger, exterior corridor

King Room Mobility accessible
Courtyard view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Our accessible king-sized bed guest room has everything covered to provide you with an enjoyable stay in Berkeley. Our accessible rooms feature 40-inch clearance on all doorways and between furnishings for easy chair maneuvering, in addition to other accessible features and our standard room amenities. Amenities include a private balcony or patio, in-room WiFi (fees may apply), accessible bathtub, comfortable king-sized bed and more. Offering practical amenities like an alarm clock radio with MP3 connection and 49-inch HDTV, we ensure the highest level of service, convenience and comfort during your stay at our Berkeley Marina hotel. Any corresponding photo may not reflect the specific accessible room type or room feature

Bi-Level King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 KING 2 ROOM BI-LEVEL SUITE-BALCONY/PATIO

King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

This smoking oversized suite offers 1 king bed with room for up to 4 guests and includes mini-refrigerator, microwave, mini-bar, and coffee/tea maker. Stream your favorite programs with free high-speed WiFi or watch a variety of shows on cable TV. Air conditioning, complimentary newspaper, in-room safe, iron/ironing board, and hairdryer ensure comfort throughout your stay.

Two Room King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Living room, sofa bed, large work desk, two HDTVs, WiFi. Make yourself at home in this king suite and sink into the Sweet Dreams® bed. Relax in the living room and watch one of two TVs (32-inch and 42-inch). If there's work to be done, settle into the ergonomic chair and make use of the large desk. Stay connected with WiFi. This suite also features a sleeper sofa in case you need to sleep an extra guest.

Bi-Level King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 King Bi-Level Suite Balcony - television, coffee/tea maker, smoking policy - non-smoking available

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds, 2 Single beds

  • Check Prices
Room Description:

2 Double Beds - Nonsmoking Suite - Free Continental Breakfast, Free Wifi, Mini Fridge, Microwave

Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices

Extended Stay America - Richmond - Hilltop Mall Location

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Local attractions

  • Wildcat Canyon Regional Park 1.8 mi
    5755 McBryde Ave At the corner of San Pablo Dam and Clark roads
  • Point Isabel4.5 mi
    2701 Isabel Street, Richmond
  • Maiden Lane4.9 mi
    Between Stockton and Kearny Streets Union Square
  • Point Pinole2.0 mi
    5551 Giant Hwy
  • Blake Garden 4.9 mi
    70 Rincon Rd
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    101

Extended Stay America - Richmond - Hilltop Mall Reviews

Guest reviews are submitted by our customers after their stay at Extended Stay America - Richmond - Hilltop Mall

6.6
GoodBased on42 reviews

Guest reviews

  • 2.8

    The only thing I liked was Sarah W., who assisted with my early check out.

    This property was horrible. Check in was a pain and there were no kitchen utensils in the room. The bedding had not been charged as there was a stay hair on the bed sheets. Then there was no house keeping person available to change the linen. I had to go down and get new linens and change the bed myself. I would NOT recommend this property to anyone.

  • 2.4

    No one at the counter when we check in about 10 minutes, the staff name Danny evening shift very unprofessional, non verbal, no greeting, no eye contact during conversation and very rude.

    The hotel room was very dirty, the floor had so many dust as well as the windows. We also found many small piece of paper laying on the floor and non of the house keeper ever vacuum or pick it up. Inside the fridge was empty non of the beverage was able to purchase. I have to go buy it from outside. No hair dryer was in the bathroom. I have to go down stair to get it oh!!! What inconvenient. The bed cover can be better they are so thin. No room clean if don't stay more than 5 days. No soap and shampoo in the bathroom.

  • 5.8

    * no kitchen supplies in the room; I had to go get them at the front desk, then they were not complete! No housekeeping service for 2 days stay - not a good value for the money spent! Continental breakfast - pathetic!

  • 6.6

    The location was good near the mall

    The smell of The facility. The looks of the rug.

  • 4.6

    Room clean

    Hallway smell..and elevator not working

  • 4.6

    Not much.

    The manager was nowhere on site. The check in person got off work and left the laundry attendant in charge but she could barely speak english and could not check me in because the person didn't leave her with any information or codes so the hotel manager had to be called in to help from home and she came with a clear attitude. We were not comoletely checked in and helped until about 2 hours after arrival. Even after all of that we were never offered any kind of extra night stay or a discount or anything for the trouble. Terrible place to stay!

  • 4.6

    Sarah at the front desk is perfect for her job role, aims to please

    Although the room seemed clean it was not up to my standards. There was a very musty smell, floors not so clean. I went to lobby and asked for air freshener to freshen up the smell.

  • 8.2

    We didn't have time to eat breakfast.

    Not able to form an opinion

  • 5.0

    Nice location

    No coffee in the room. Breakfast is too simple

  • 9.6

    I like the bed and the lights

    The breakfast It could have bring a little more fresh I'm talking about the pastry

  • 5.4

    The beds were clean and soft. The bathroom was clean. The AC unit worked fast and quickly cooled off the room.

    There was a weird smell in the room. The breakfast was granola bars and cheap packaged muffins. We ended up leaving early to grab food before starting our day.

  • 7.4

    Nice place

  • 6.2

    location

    bedding was old and uncomfortable

  • 2.4

    nothing

  • 10.0

    It was very clean, comfortable and the grab n go breakfast and coffee really hit the spot.

    No dislikes

How to reach hotel

hotel Extended Stay America - Richmond - Hilltop Mall Richmond location
Show big map »

Hotel Address:

3170 Garrity Way, Richmond, California, United States, 94806

Get directions
Airports
Train
  • Richmond
    3.4 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    101